Payment and Deposit Policy
♦ Full payment due at time of booking within 60 days of your arrival date.
♦ Deposit of 50% due 61+ days of your arrival date. Balance due 60 days of your arrival date.
♦ Deposit and full payments can be made by cash, check, MasterCard, Visa, Discover or American Express.
♦ A confirmation receipt will be sent via e-mail, text message or US Post after we process your deposit. Once payment has been processed, the Inn is considered booked.
♦ You agree to all conditions published herein and posted at The Sycamore Guesthouse.
Reservation Policy / Surcharges
♦ We prefer a two night minimum on weekends, holidays and community events. Please see our Rates page.
♦ The Inn is not considered reserved until after The Sycamore Guesthouse receives and processes your payment or deposit.
♦ Rates are based on season, holiday and community events.
♦ The entire Inn is available for groups or single-party bookings. Please call us for further details.
♦ Rates are subject to change and may differ from advertised pricing.
COVID-19 Cancellation Policy: Any Governmental order for Stay-In-Place or Michigan Short-Term rental shut-down will received 100% refund. If a credit card refund older than 120 days cannot be processed, we will issue a check less the original credit card processing fees of 3.75%.
♦ 61+ days prior to arrival: Full Refunds will be given less $35/single-room or $150/group rental service charge.
♦ 60 days prior to arrival: The entire amount of your stay will be forfeited unless the Inn can be re-booked. We will diligently try to re-book all cancelled reservations in order for refunds to be given. Your check-in time must be confirmed within 24 hours prior to your arrival.
♦ Check-in is 4PM – 7PM Eastern Time.
♦ Check-out is 11:00 Eastern Time. Extended check-out is billed at $300/hour beginning at 11:00. Hold-over policy and rates begin at Noon Eastern Time.
♦ Please clean any spills immediately to prevent staining or damage. Please use coasters or beverage napkins on all wood surfaces throughout the Inn. Call us to report any spills that may stain or if any damages occur during your stay.
♦ Please take care to insure your shower liner is completely within the shower pan to prevent flooding.
♦ 6% use tax is added to all rental rates.
♦ We will do our best to accommodate special requests, however we do not guarantee our ability to do so.
♦ $500 Mandatory damage deposit required for group rentals via credit card at time of check-in. Refunded 48 hours after check-out. Not applicable for AirBnB or TripAdvisor or HomeAway reservations.
♦ There is mandatory $50.00 key charge for each lost or missing key.
♦ We reserve the right to ask any guest to permanently leave the Inn should their actions or behavior disrupt other guests or neighbors.
♦ Incidental/accidental damages charged at full repair value.
♦ All guests fully indemnify and hold harmless The Sycamore Guesthouse, The Sycamore Trust and its owners for any loss, accidental injury or death while on the premises to the extent of State of Michigan Legislature Act 42 of 1905, Section 427, Liability of Inn Keeper.
♦ Keep trash separated from cans/bottles. Collection bins are by the garage door behind the inn.
♦ Group Hold-Over Rate without reservation is $2,000.00 (two thousand dollars) cash and is payable upon demand.
♦ All Guests agree to these terms, the published terms and policies upon The Sycamore Guesthouse accepting and processing your payment and deposit.